Customer Service
100% Top Notch Service
Kami Company wants you to have an enjoyable online shopping experience with us. It is our goal to ensure you are very satisfied with your merchandise. If you have any questions, please do not hesitate to contact us. Your question may be easily answered by clicking on one of the topics from options below.
If you still can't find the answer to your question, Contact Us.
FAQ Topics
Ordering, Payment and Returns
What size should I order? How do I find my correct fit?
We offer sizes from S to XXL. For complete sizing information, see our guidelines
What if I'm having trouble with my order? Do I have to order online?
We will be glad to accept your order by phone or by mail.
Call us toll free at 1-877-KAMITEE (1-877-526-4833), anytime between 9:00 a.m. – 5:00 p.m. Pacific Time from Monday through Friday.
If you want to use a check, you can mail your order to:
Kami Company
101 W. American Canyon Rd. #508-345
American Canyon, CA 94503
Call us toll free at 1-877-KAMITEE (1-877-526-4833), anytime between 9:00 a.m. – 5:00 p.m. Pacific Time from Monday through Friday.
If you want to use a check, you can mail your order to:
Kami Company
101 W. American Canyon Rd. #508-345
American Canyon, CA 94503
What payment methods do you accept?
We accept credit cards from Mastercard®, Visa®, Discover® and American Express® or you can mail us a check to
Kami Company
101 W. American Canyon Rd. #508-345
American Canyon, CA 94503
Kami Company
101 W. American Canyon Rd. #508-345
American Canyon, CA 94503
Do you charge sales tax?
For orders shipped within California, we are required to charge sales tax.
What if I'm not satisfied or need to return an item?
You may return any item, any time, for any reason, for a refund or replacement. See our No-Sweat Guarantee for complete details.
Shipping and Delivery
What shipping methods do you offer and what are the shipping costs?
Most orders are delivered within 1-2 weeks via U.S. Postal Service. We also offer priority service for delivery within 1-3 business days. Orders over $75 ship for FREE. Please see our shipping page for complete details
Will I get a tracking number?
If you choose to ship your order for overnight delivery, i.e, via Fedex or UPS, you will receive a tracking number. In this case, orders placed by noon Pacific Time will be shipped overnight.
Do you ship internationally?
Absolutely. Contact us for shipping costs outside of the United States and Canada.
Security and Privacy
Is my order secure?
Upon checkout, you will be transferred to Paypal where you may enter your payment information securely on their secure servers. We do not collect or store your credit card or personal information through this Web site.
Thank you for chosing KamiTee.
